Global response plans for COVID-19 identify risk communication and community engagement as a priority. That requires all responders to communicate effectively with communities, counter misinformation, and make sure people can hold them accountable. This brief outlines findings and recommendations on four key aspects to achieve these aims: language, format, relevant content, and channel.
https://translatorswithoutborders.org/wp-content/uploads/2020/04/TWB_PolicyBrief-COVID19.pdf
Paul